As part of our ‘Bridging the Gaps’ project, Mind in Chester operate a telephone information service. Our Information Officer can be contacted at:
Mind in Chester’s infoline: 05603 436 394
Email: info@mindinchester.org.uk
What we do
Mind in Chester is able to offer information and signposting to mental health services in the Chester are, but we are not able to offer advice:
- We provide a confidential mental health information service to people contacting us by telephone, email or letter
- We offer information, support and understanding
- We seek to empower people, enabling them to make informed choices
- We research information that helps us respond to the varying needs of different groups in the community
- We post all information in unmarked envelopes
- We operate within Mind in Chester’s equal opportunities policy
What we don’t do
- We don’t give medical advice. The focus is on a lay perspective on mental and emotional distress
- We don’t provide ongoing support
- We do not record phone calls
Contacting us
Our infoline is open Mondays, Tuesdays, Thursdays and Fridays, 10am – 3pm.
A telephone answer phone service operates on Wednesdays and at all other times outside the opening hours listed above.
If you leave a short message on our telephone answer service with your contact details our Information Officer will respond to your enquiry as quickly as possible, and within 48 working hours.
Other telephone helplines
National Mind’s MindinfoLine: 0845 766 0163
Please visit www.mind.org.uk for further details.
